Shipping & Delivery Information

At RideJetSoon, we strive to get your order to you as quickly and smoothly as possible. Below is everything you need to know about our shipping process. If you have any further questions, don’t hesitate to reach out to our Customer Experience team.

Order Processing

  • Processing Time: All orders are processed within 1-2 business days (Monday – Friday, excluding federal holidays). You’ll receive a confirmation email once your order is placed, and a second email with tracking details as soon as it ships.
  • Cut-off Time: Orders placed after 2:00 PM CT will begin processing the following business day. During peak seasons or promotional events, processing may take an additional day, but we’ll always keep you updated.

Shipping Destinations
We currently ship exclusively within the contiguous United States (lower 48 states). Unfortunately, we cannot process orders to Alaska, Hawaii, U.S. territories, APO/FPO addresses, or international destinations at this time.

Shipping Methods & Delivery Times
We offer free standard shipping on every order, every day.

  • Estimated Time in Transit: 3-5 business days once your package leaves our facility.
  • Total Delivery Time: Combining processing and transit, you can expect your order to arrive within 4-7 business days from the date of purchase.

Carrier Selection
To deliver your order reliably, we partner with a network of trusted national and regional carriers, including FedEx, UPS, and USPS. The specific carrier for your package is automatically selected based on the destination address, package weight, and the most efficient delivery route. This ensures your RideJetSoon product gets to your door as fast as possible.

Shipment Tracking
Once your order has shipped, you will receive an email and/or SMS notification containing a tracking number and a direct link to follow your package’s journey. Please allow up to 24 hours for the tracking information to update in the carrier’s system.

Shipping Restrictions & Address Accuracy

  • We cannot deliver to P.O. boxes. A physical residential or business address is required.
  • Please double-check your shipping address at checkout. RideJetSoon is not liable for orders delivered to an incorrect address provided by the customer. If a package is returned to us due to an invalid address, we will contact you to arrange reshipment (additional charges may apply) or process a refund minus any return fees incurred.

Lost, Stolen, or Damaged Packages
If your package is marked as “Delivered” but you haven’t received it, please check around your property and with neighbors. If the package still cannot be located, contact us at info@ridejetsoon.it.com within 5 days of the delivery notification. We will work with the carrier to initiate an investigation. For items that arrive damaged, please retain all original packaging and email us immediately with photo evidence so we can make it right.