Contact Us

Get in Touch With RideJetSoon

We’re real people based right here in the United States, and we’re dedicated to making your experience an amazing one. Whether you have a question about your electric scooter, need help with an order, or just want to say hello, here are all the ways you can reach us.

Our Contact Details

  • Email: info@ridejetsoon.it.com
    (We aim to respond to all emails within 24 hours during our business hours.)

  • Phone: +1 701-219-9252
    (Please note: For quality and training purposes, calls may be recorded.)

  • Mailing & Business Address:
    RideJetSoon
    2917 29th Avenue Cir S
    Moorhead, MN 56560
    United States

Customer Support Hours
Our team is available to assist you:
Monday – Friday, 9:00 AM – 6:00 PM Central Time (CT)
We are closed on all major U.S. federal holidays. Any messages received outside of these hours or on holidays will be handled as a priority on the following business day.

Need to Return an Item?
Before sending anything back, please visit our Return & Refund Policy page for full instructions and to request a prepaid return label. Our returns must be mailed to the same address listed above, attention: Returns Department.

We treat every inquiry with care and appreciate your patience if we’re helping other RideJetSoon riders. We’ll get back to you as fast as we can.